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[2016-9-13. : 3:23 am]  O)FaRTy1billion[MM] -- no, I don't know anybody in colorado. I've known people from there or that have moved there, but I don't have any contact with them[2016-9-13. : 3:23 am]  Fire_Kame -- full disclosure though cost of living sucks in colorado. Isn't your sister out here or something?[2016-9-13. : 3:23 am] O)FaRTy1billion[MM] -- I don't actually know whereabouts you live or even where the center is, I just remember you saying it was too far away[2016-9-13. : 3:23 am] Fire_Kame -- though if you ever want a job I think I get a bonus if I refer someone with service center experience  [2016-9-13. : 3:20 am] O)FaRTy1billion[MM] -- Kame, live closer to wherever our center in colorado springs location is so we can hang out on IM at work[2016-9-13. : 3:20 am] Fire_Kame -- I wonder if I would've liked it better someplace like that. Granted it's easier to recover from a shitty call if you have five half decent ones instantly after[2016-9-13. : 3:19 am] Fire_Kame -- one of my coworkers used to do insurance billing, she said it was a call every 45 minutes maybe[2016-9-13. : 3:18 am] O)FaRTy1billion[MM] -- I don't actually talk to anybody, so I can just tune them out  [2016-9-13. : 3:18 am] O)FaRTy1billion[MM] -- Because of what we do we can't ever go in to queue, so we always have some idle time ... at worst it's a few seconds, but that's extremely rare[2016-9-13. : 3:17 am] O)FaRTy1billion[MM] -- Fire_KameFire_Kame shouted: then they made a change to a product and it was like balls deep in queues. Through luck I moved departments so I just observed the call center slowly lose their minds XD My friend had a job like that, he switched to the higher tier where he just tells people what to say to their customers[2016-9-13. : 3:16 am] O)FaRTy1billion[MM] -- that's sort of how it's been during the day (why they're getting people to take OT)[2016-9-13. : 3:16 am] Fire_Kame -- then they made a change to a product and it was like balls deep in queues. Through luck I moved departments so I just observed the call center slowly lose their minds[2016-9-13. : 3:16 am] Fire_Kame -- my handle time target was 4 minutes, but what sucked was that it was one right after another for your full shift[2016-9-13. : 3:15 am] O)FaRTy1billion[MM] -- I covered my friend's shift once that was just till midnight, and in the last 2 hours I was there I only had like 4 <5 minute calls[2016-9-13. : 3:14 am] Fire_Kame -- if I didn't want to kill myself when I was on the phones that's the shift I wanted too.[2016-9-13. : 3:14 am] O)FaRTy1billion[MM] -- I wanna work graves, that's so cool at my job because there are very few calls and the place is empty so there aren't any loud people[2016-9-13. : 3:13 am] O)FaRTy1billion[MM] -- ya. it's like +10% for nights and weekends (Sunday ) , +20% for graves or something[2016-9-13. : 3:13 am] Moose -- FaRTy1billionFaRTy1billion shouted: I think it's time and a half for me. Holidays is that, and weekends and nights is +10% Yes[2016-9-13. : 3:12 am] O)FaRTy1billion[MM] -- FT is definitely worth the $.50 less per hour, except I apparently get $.25 of that back [2016-9-13. : 3:11 am] O)FaRTy1billion[MM] -- I think it's 80, because I've worked slightly over a year and I've used 90 hours of vacation time xD[2016-9-13. : 3:10 am] O)FaRTy1billion[MM] -- Or was it 80 hours a year of vacation. Pretty sure it's 80[2016-9-13. : 3:09 am] Fire_Kame -- to be honest fam, the best part of my benefits package is actually the discount[2016-9-13. : 3:09 am] O)FaRTy1billion[MM] -- Mini Moose 2707Mini Moose 2707 shouted: FaRTy1billion Does it include any other perks, like 401k or paid time off or sick time? 401k is offered to PT too, and I get 40 hours a year vacation, some other amount of sick (that I never use, so I dunno how much), and 9 or something paid holidays[2016-9-13. : 3:08 am] O)FaRTy1billion[MM] -- lol, I lied. ~$88/mo for health, ~$6 for dental and ~$8 for vision[2016-9-13. : 3:07 am] Moose -- FaRTy1billionFaRTy1billion shouted: Mini Moose 2707 It would if I'd ever use it. xD I've only used the vision insurance and gotten a flu shot Does it include any other perks, like 401k or paid time off or sick time?[2016-9-13. : 3:06 am] O)FaRTy1billion[MM] -- Fire_KameFire_Kame shouted: how much do you pay a month for health insurance dunno, it's like $100/mo or something[2016-9-13. : 3:06 am] O)FaRTy1billion[MM] -- Mini Moose 2707Mini Moose 2707 shouted: FaRTy1billion TBH, benefits package probably worth the $1k/yr or whatever this actually comes out to It would if I'd ever use it. xD I've only used the vision insurance and gotten a flu shot[2016-9-13. : 3:05 am] O)FaRTy1billion[MM] -- I've considered going back to PT, but I get pretty cool insurances and stuff[2016-9-13. : 3:05 am] Moose -- FaRTy1billionFaRTy1billion shouted: PT base pay is $11.50 and FT base pay is $11, but FT gets a bunch of other shit like insurances TBH, benefits package probably worth the $1k/yr or whatever this actually comes out to[2016-9-13. : 3:05 am] O)FaRTy1billion[MM] -- my job kinda sucks FT, because there's only so much stuff you can fill your day with and you can only stand to listen to old people for so long before it starts to get to you[2016-9-13. : 3:04 am] Moose -- FaRTy1billionFaRTy1billion shouted: Mini Moose 2707 Because it has changed at some point and I don't ever bother to look at it. I knew a ballpark True. I guess when your stacks are that fat, what's some chump change? [2016-9-13. : 3:03 am] O)FaRTy1billion[MM] -- Mini Moose 2707Mini Moose 2707 shouted: Fire_Kame Yeah. That I can understand a bit more than not knowing how much money you make. Because it has changed at some point and I don't ever bother to look at it. I knew a ballpark [2016-9-13. : 3:03 am] Moose -- FaRTy1billionFaRTy1billion shouted: apparently I make $11.25/hr, which is pretty good for doing homework and watching youtube FaRTy1billionFaRTy1billion shouted: PT base pay is $11.50 and FT base pay is $11, but FT gets a bunch of other shit like insurances So are partially full time or what LMAO[2016-9-13. : 3:03 am] Fire_Kame -- Mini Moose 2707Mini Moose 2707 shouted: Fire_Kame Yeah. That I can understand a bit more than not knowing how much money you make. for serious tho[2016-9-13. : 3:02 am] O)FaRTy1billion[MM] -- PT base pay is $11.50 and FT base pay is $11, but FT gets a bunch of other shit like insurances[2016-9-13. : 3:02 am] Moose -- Fire_KameFire_Kame shouted: Mini Moose 2707 I had to actually explain to a coworker how legally required breaks work Yeah. That I can understand a bit more than not knowing how much money you make.[2016-9-13. : 3:01 am] O)FaRTy1billion[MM] -- apparently I make $11.25/hr, which is pretty good for doing homework and watching youtube [2016-9-13. : 2:58 am] Fire_Kame -- Mini Moose 2707Mini Moose 2707 shouted: You don't know how your pay works? I had to actually explain to a coworker how legally required breaks work[2016-9-13. : 2:55 am] O)FaRTy1billion[MM] -- I know I make at least $11/hr, but I don't know what it actually is[2016-9-13. : 2:55 am] O)FaRTy1billion[MM] -- I think it's time and a half for me. Holidays is that, and weekends and nights is +10%[2016-9-13. : 2:54 am] Moose -- OT should be (at least) time and a half unless your position is exempt from FLSA, but if you don't know what time is, you can't really compute that.[2016-9-13. : 2:53 am] O)FaRTy1billion[MM] -- I don't know what the OT amount is, and I don't know what my wage is[2016-9-13. : 2:52 am] O)FaRTy1billion[MM] -- I dunno how much I get on OT, I don't even know how much I get normally[2016-9-13. : 2:51 am] O)FaRTy1billion[MM] -- wat, I meant instead of giving me more time and money I'd give them money for less time[2016-9-13. : 2:50 am] Moose -- I'd give my job $20 to stay home on OT for an hour, but that's mostly because I'd be paid more than $20 for the hour. C|X^D |
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