CustomerMichael
Initial Question/Comment: Products
5:25:14 PM SystemSystem
Julie has joined this session!
5:25:14 PM SystemSystem
Connected with Julie
5:25:14 PM SystemSystem
Hello my name is Julie. How may I help you today?
5:25:41 PM CustomerMichael
Hi. I ordered a xbox 360 game and instead, got it's PC version.
5:26:06 PM AgentJulie
Let me look into this for you. One moment please . . .
5:26:39 PM AgentJulie
Thank you for your patience.
5:26:54 PM AgentJulie
Can you please confirm the item #?
5:27:06 PM CustomerMichael
N82E16874103052
5:28:54 PM AgentJulie
One moment please.
5:30:39 PM AgentJulie
Thank you for your patience.
5:30:54 PM AgentJulie
Would you like this item refunded or replaced?
5:31:41 PM CustomerMichael
it wouldn't be possible to replace it with the 360 version since the item is now deactivated, right?
5:33:23 PM AgentJulie
I apologize, yes.
5:34:24 PM AgentJulie
I will refund you for this item. in addition you may keep the item you have at no charge.
5:34:34 PM CustomerMichael
Eh, thank you.
5:35:24 PM AgentJulie
We apologize for any inconvenience.
5:36:07 PM CustomerMichael
bye

Yeah, NewEgg has always been amazing to me. The only website that's ever taken my business away is TigerDirect, but most of the time the folks at NewEgg take my moneyz.

What game was it that you ordered in the first place?

haha awesome

Wow... Uber company is uber, and lucky ip is lucky. I wish all companies could take their example.

I just realized I can't even play the game though, no vista ;o
Oh wellz, it's the thought that counts. The game was shadowrun. And the game is probably not even worth selling.

... Whoa. That's so... awesome.

I'm turning to newegg from now on. Instead of circuit city (it's close). Just because of this.

Julie sounds hawt.

Rofl, that's exactly what I was thinking and what I was going to say.